Patient Information - Vancouver Counselling Treatment Center

Forms, Appointment Information and Patient Billing

On this page we'll discuss the next steps to take prior to your therapy appointment. We'll also go over what you can expect, such as our appointment check-in process, and our simple and transparent e-billing billing system. First, let's start by selecting your appointment type:

How Our Billing Works

We provide a simple, transparent, and paperless e-billing system for your convenience. Digital statements are sent via text and email with a link to access your account information inside our secure patient portal.

Using the portal, you can select your preferred notification channel, update your contact information, view your balance, make a payment or build a payment plan. You can also enroll in auto-pay at any time by filling out the Payment Authorization form at the top of this page. Questions? Reply to the text/email you receive to chat with a member of our billing staff during business hours. You can also -reach us by calling (604) 828-7186.

Set up and manage flexible payment plans online.

Easy Access To Online Booking​ & Telehealth

Whether you plan to use insurance or pay out-of-pocket, you'll be given instant access to your account to set up payments based on your budget. We also offer complete transparency allowing you to see every activity within your account as it happens so you're never left wondering what you owe.

With compassionate and advanced treatment, we help to enhance the mental and emotional wellbeing of all those we serve.
Auto Pay
Easy Payments
Safe & Secure
Direct Billing

Our Registered Clinical Counsellors Social Workers Therapists

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